Shipping
Processing time
The time I need to prepare an order for shipping varies. For details, see individual items.
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Payment Options
Returns & Exchanges
I don't accept returns, exchanges, or cancellations
But please contact me if you have any problems with your order.
Privacy policy
Your privacy is very important to me, and I am committed to protecting your personal information. When you place an order through my Etsy shop, I receive certain details from Etsy that are necessary to fulfill your order. This includes your name, email address, postal address, payment information (which I never see directly), and the details of the product(s) you’ve purchased.
I use this information solely to process and deliver your order, provide customer service, and comply with legal and tax obligations. I may also use it to resolve disputes or enforce my shop policies. I do not use your information for marketing purposes unless you have explicitly given your consent, such as by signing up for a newsletter.
Your information is shared only in limited circumstances. I share it with Etsy as needed to provide my services and comply with Etsy’s policies. I may also share it with trusted third-party service providers, such as shipping carriers, but only to the extent necessary to perform these services. I will never sell or misuse your personal data.
I retain your information only for as long as necessary to fulfill your order and meet legal obligations, such as tax reporting. After that, your data is securely deleted or anonymized.
If you reside in certain regions, such as the European Union, you have specific rights under data protection laws. These include the right to access, correct, restrict, or delete your personal information. If you wish to exercise any of these rights, please contact me directly through Etsy messages.
Lastly, I occasionally share photos of completed orders on my shop’s social media pages to showcase my work and promote my business. If you prefer that your order, not be featured in this way, please send me a message after placing your order, and I will absolutely respect your request.
If you have any questions or concerns about how your data is handled, feel free to reach out to me via Etsy messages. I’m here to help and ensure your experience is safe and enjoyable.